REFUND POLICY
At McDon Consolidated, we are committed to providing high-quality services and ensuring customer satisfaction. If you are not completely satisfied with your yearly subscription, please review our refund policy below.
Refund Eligibility
- 30-Day Money-Back Guarantee: If you are not satisfied with our service, you may request a full refund within 30 days of your initial purchase.
- Pro-Rated Refunds: After the initial 30-day period, you may be eligible for a pro-rated refund based on the remaining months of your subscription. Refunds will be calculated from the date of the refund request.
- Non-Refundable Items
- Setup Fees: Any setup or on-boarding fees are non-refundable.
- Custom Services: Fees for custom services or integrations are non-refundable once the work has commenced.
Refund Process
Request Submission: To request a refund, please contact our support team at hello@mcdon.net with your account details and reason for the refund.
Review: Our team will review your request and notify you of the approval or rejection within 7 business days.
Refund Issuance: If approved, refunds will be processed to your original method of payment within 10 business days.
Contact Us
If you have any questions about our refund policy, please contact us at hello@mcdon.net