DigitCRM is a Web-based, Cloud & SaaS for every Business, everywhere in the world
We provide a discounted and Quality Customer Relationship Management (CRM), BackOffice and Workflow Solution Software-as-a-Service (SaaS) to every business organization from startups, small, medium and large scale or Enterprise companies.
We Provide Awesome Customer Centricity
DigitCRM (DCRM) is more than just a CRM; it provides a satisfactory customer service experience both at the point of sale and after the sale in order to drive profit and gain competitive advantage. It focuses on the following three key framework: Self Service Management(For the Client), Sales & Customer Service Team (Sales Department) and the Back Office (Operations & Support Department). Read more below...
Clients' Self Service
A self-service portal within the DCRM that provides all the services your clients will need from sales, complain management, customer service and more...
Sales & Customer Service
This module provides a flexible and seamless working environment for both Sales force & Customer Services team to boost client satisfaction and engagement
BackOffice Processing
A module that handles a comprehensive work flow & process automation, monitoring, analyzing and reporting in other to Turn-Around-Time with Quality Customer Service Delivery.
Sales and Marketing
- Contact Management – Multiple Contact
- Leads Management & Automation
- Invoice / Receipting
- Generate a single storehouse for client data
- Auto Convert Lead to client.
- Import Bulk Leads
- Estimate / Proposals / Contract Management
- Recurring Invoice Automation
- Sales Goals Tracker & Reminders
- Sales & Opportunity Tracking
- Sales Funnel
Customer Service
- Reminders / Alerts, Task Prioritization and Escalation
- Knowledge Base Management
- Complain Management / Support and Ticketing
- Queue & SLA Management
- Client Self Service Portal
- Surveys & Feedback
- Workflow Management
- Know Your Customer - KYC.
- Monitor and follow Assigned Task
- Web-to-Lead Automation
- Products & Services Catalogue
Business Process Management
- Process Automation
- Business Rules Management
- Process Change Tracking
- Process Mapping
- Email Alert and Notifications
- In-App Notifications
Project Management and Tracking
- Project Dashboard
- Create Task, Assign to a Team and follow up
- Task Milestone & Progress Tracking
- Collaboration Board
- Prioritization & Automated Scheduling
- Cost-to-Completion Tracking
- Gantt Charts and Kanban Board
- Time & Expense Tracking
Reporting, Security and Privacy
- Payment Integration – Paypal, Visa etc. (On-Demand)
- Generic and Standard Reporting
- Graphical Reporting and Analytics
- Access Controls/Permissions
- System Logs for Auditing
- Staff or User Profile Management
Digital Workspace
- News & Activities
- Calendar Management
- Discussion Forum / Messaging
- Content Management
- Employee Directory
- File Sharing
- Knowledge Base Management
- Task Management
- Email Alerts & In-app Notifications
Finance, Reporting and Analytics
- Account Payable / Account Receivable
- Credit note
- Payment
- Receipting
- Invoice – Partial and Full Payment
- Expense & Income Management
- Financial Report
- Add Different Currencies
Client Self-Service Portal
- Client login authentication
- Client Dashboard
- Monitor Invoice, Receipts and Payment
- Monitor Task and Complains Statuses
- Support and Ticking Tracking
- Email alerts
- Projects Management and Monitoring
- Project Discussion and Forum
Added Features
- Staff News & Events Management
- Brand Customization
- Advance Search
- Two-factor authentication
- To-Do
1000
Satisfied Visitors
85
Happy Clients
1000
Consultation
Our pricing
JUST ENGAGE US, LET'S TALK IF YOU HAVE A LOW BUDGET - WE CAN STILL HELP YOU.
Silver Business
$10
per user / billed per yearwith limited features
- Sales and Marketing
- Customer Service
- Business process Mgt
- Project Management
- Security and Privacy
- Reporting and Analytics
- x
- x
- x
- x
- x
Gold Edition
$15
per user / billed per yearwith limited features
- Sales and Marketing
- Customer Service
- Business process Mgt
- Project Management
- Security and Privacy
- Reporting and Analytics
- Digital Workspace
- Client Self-Service
- Added Features
- x
- x
Enterprise Unlimited
$25
per user / billed per yearwith unlimited features
- Sales and Marketing
- Customer Service
- Business process Mgt
- Project Management
- Security and Privacy
- Reporting and Analytics
- Digital Workspace
- Client Self-Service
- Added Features
- Customization
- Unlimited System Resource
Silver Business
$1,800
15 users billed per year- Sales and Marketing
- Customer Service
- Business process Mgt
- Project Management
- Security and Privacy
- Reporting and Analytics
- x
- x
- x
- x
- x
Gold Edition
$3,600
20 users billed per year- Sales and Marketing
- Customer Service
- Business process Mgt
- Project Management
- Security and Privacy
- Reporting and Analytics
- Digital Workspace
- Client Self-Service
- Added Features
- x
- x
Enterprise Unlimited
$15,000+
50 users or more billed per year- Sales and Marketing
- Customer Service
- Business process Mgt
- Project Management
- Security and Privacy
- Reporting and Analytics
- Digital Workspace
- Client Self-Service
- Added Features
- Customization
- Unlimited System Resource
What Our Client Say
Michelle Parker
Client Relationship Executive
DigitCRM is an exceptional CRM I would like to recommend to every business organization. It's very flexible to use. I'm able to work and monitor both my clients and team anywhere I am with any gadget.
Kelvin
Lead Marketer
My clients are satisfied with all the services I render to them just by using DigitCRM. It's the best so far with our business operations. My team are satisfied as well due to the fact that it's able to align with our business processes for both operations and clients.
Niamah
Sales Designer
My biggest problem was how to get a system that could factor my clients in our sales & marketing process to improve client satisfaction. DigitCRM gives me the flexibility to loop all my clients on the same application. So everything is fast. My speed has improved, my entire team and clients are satisfied using DigitCRM. I think it's the best and more than just a CRM. You can give it a try....
What you must know about DigitCRM
- Help improves customer engagement
- Reduces sales cycles
- Improves customer retention
- Increases client’s satisfaction
- Automates and escalates tasks
- Increase operational efficiency and turn-around-time
- Frees up employees to focus on customer interactions
- Help companies understand and address the needs of their clients
- Provides greater visibility into generating leads, sales, marketing and customer service processes
Moreover, we attend to issues that require our urgent attention asap to meet client satisfaction.
You can also contact our whatsapp line or call us if it's too urgent that require immediate attention.
Our Deal Includes:
DigitCRM Subscription with all functionalities or features plus unlimted users
DigitCRM Customization to suit your business processes and needs
One-on-One implementation and deployment with your team
Payment upon satisfaction
Training availability